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FREQUENTLY ASKED QUESTIONS

LAST UPDATE: 04.12.2023

SHIPPING

comeflor is located in Germany and all the products are designed and manufactured here. 

 

All the shipments inside Germany are for free, the rest of the EU-contries have an extra fee. For UK shipments, please get in contact with me through the contact formular. Only the purchases with a worth of 200€ or more receive a tracking number. The service to delivery of our preference is DHL or in Germany Deutsche Post.

 

Because sustainability is important for us, you will receive your purchase in a eco-friendly packaging.

 

Please be aware that the processing time is from 1 and up to 3 weeks. Each piece is made by order to avoid overproduction and waste of materials.

CARE YOUR comeflor PIECE

Handwash your piece with care in hand-warm water. Use gentle detergent if needed.

 

All pieces need to be flat dried to prevent stretching, and can not go in the dryer.

 

Please take care to not wring your piece after washing as it causes stretching. 

 

To get the most water out of your piece, we recommend to squeeze most of the water out (not wringing!), rolling it in a towel and squeeze it again (or stepping on the rolled up towel to get even more water out), then lay your piece out to dry.

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More care instructions are shown in the label of each piece.

SUSTAINABILITY

Due to my personal motivations, my designs are made with wool of non-animal origin (for example cotton, bamboo, acrylic). I also use recycled yarn in some of my projects.

 

I take care during the selection of suppliers of yarn, so it come from an honestly source and from a company with sustainability focus.

 

Non waste philosophy is also part of what comeflor is, so all the small pieces and rest of yarn are saved to  create new yarn and designs with them.

 

And of course, as each small brand, low fashion philosophy and made by order are part of what we are too.

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All comeflor pieces are made with yarn that compliance with Öko-TEX Standard 100, it have been tested for harmful substances and the item is therefore harmless to health.

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